Privacy Policy

Last Updated: 05.21.2025

TX Plumbing Service & Repair is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, and email address.
• Service Details: Information related to plumbing services requested (e.g., new construction, remodels, residential or commercial service).
• Communication Preferences: Opt-in status for text messages and call reminders.
• Website Usage Information: When you visit www.txplumbing.net, we may collect anonymous usage data for analytics purposes.

How We Collect Information

• When customers call or visit our physical location, they may provide personal information.
• Through our verbal opt-in process, customers may choose to receive SMS-based billing notifications, appointment reminders, dispatch updates, and job completion surveys.
• If using a web contact form, customers may submit their information voluntarily.

Verbal Opt-In Statement:

TX Plumbing Service & Repair will be collecting opt-in verbally from our customers. Customers can opt in to receive messages either in person at our physical location or during a phone call. When a customer registers for the first time, our staff will ask if they would like to opt in to SMS-based notifications. Customers will be informed of the following:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “Text HELP for support or more information.”
• “Text STOP to unsubscribe at any time and no further messages will be sent.”
• “Your information will not be shared with third parties.”

Web Contact Form Disclosure:

By submitting our contact form and signing up for texts, you consent to receive text messages from TX Plumbing Service & Repair at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.

How We Use Your Information

• To provide plumbing services and fulfill service requests
• To communicate important updates, reminders, and service alerts
• To improve our customer service and website experience

Information Sharing

We do not sell, trade, or share your personal information with third parties.

Your Rights

You can update your information, opt out of messages, or request to delete your data by contacting us at:

TX Plumbing Service & Repair
290 S Dale, Stephenville, TX 76401
Phone: (254) 965-0811
Email: travis@txplumbing.net

Terms and Conditions

Use of Website

By accessing www.txplumbing.net, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of the site and the services provided by TX Plumbing Service & Repair.

Services Offered

TX Plumbing Service & Repair provides a range of services including:

• New Construction Plumbing
• Plumbing Remodels
• Residential & Commercial Plumbing
• Water Heater Installation & Repair (Tank & Tankless)
• Fixture Installation
• Backflow Testing
• Hydro Jetting
• Drain Services & More

Communication Policy

By engaging with our services, you consent to receive communications via phone, text message, and/or email for service scheduling, updates, and feedback.

Customers may opt out of communications at any time by replying STOP via SMS or by notifying us through phone or email.

Limitation of Liability

We strive to provide high-quality, reliable services. However, TX Plumbing Service & Repair is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.

Modifications

We reserve the right to update this Privacy Policy and Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.